We realize that software implementation impacts almost every part of your organization. After you have the right solutions, you now need the right services, excellent services to ensure that you succeed with your investment.
Pundi Technologies offers several high quality services to you.
Our BPO solutions cover a wide range of diverse business needs. We use a disciplined, standardized approach to BPO, while leaving room for innovation and flexibility. Our service brings sustainable business transformation.
we work closely with customers to clearly define all data and design requirements of the solution and to configure the solution based on these requirements before implementation begins. Once the configurations are established, we thoroughly tests all aspects of the solution to validate that it is designed to meet all requirements.
We provide a dedicated project manager to oversee the solution implementation. The project manager oversees progress and quality of all components of the customer program, ensuring progress against the plan, adequate resource allocation, appropriate change control and customer satisfaction
We deliver custom application programming services to end customers. Our competence and experience ensure that we deliver excellent services and products to our customers. At every stage of the development process, from conceptual design to product release, the highest qualitystandards are maintained. We will assign your project to a team of 2-20 developers headed by a project manager who will be your contact person
Our solution integration services enable clients to identify, develop, and implement the most appropriate solutions to their change requirements. The services listed below are applicable to either internal, custom-built or external, third-party solutions.
In avoiding cost consequences trap, many banks both domestic or foreign, already started to shift cost from capex to opex. Especially shifting of ATM provisioning to independent institution. Reason of this shifting is to spin off the cost that come up because of ITLC (IT lifecycle) from provisioning the ATMs itself will lead Banks to high cost implementation.
This service consist of:
Provisioning hardware ATM itself, First Level Maintenance (Minor Default) and On Call Maintenance ( Major Default).
Providing material and accessories for PMS, LAN, Cabling, grounding (Isolation Transformer) on location and UPS for reserve electricity.
Provisioning connectivity of ATM' s network communication to host or any other switching
Providing security device of CCTV Camera and CCTV monitoring itself
As an integrated part of the services, our solution service provide two big components, they are hardware and software. In Hardware, it consists of Server for Host switching, interface (if required), UPS, Genset, cost of upgrade and its Disaster Recovery. In part of software, there are switching, license, and also operators for operating the switching itself
Providing Maintenance and performance, Cash Handling, ATM Monitoring, Management Information Reporting, Recons and Settelement for internal transaction and for 3rd party, also Customer Relationship Management or Marketing
Including supplies (supporting parts), cartridge and ribbon
Including cost of replacing ATM cassette (both currency dispenser or reject dispenser) and standby cost of maintenance if there is a damage due to vandalism and provisioning ATM insurance
Our Methodology :
Implementation Study (if required)
1. Assessments of current situation
2. Determining optimal goal for the future
3. Formulating solution blueprint strategy to achieve the goal
4. Develop pilot implementation plan
The objective of this task is to prepare and validate the entire pilot project implementation requirements.
The objective of this task is to develop a comprehensive conceptual system design document that clearly maps all the functional and technical specifications based on the (previous step) Solution Blueprint strategy workshops, interviews, and consultancy report documentations.
It is important that the Bank’s Development Project selects the
appropriate and authorized end-users
to participate in the workshop to define conceptual design requirements
with our consultants and that
This task consists of the following activities:
The objective of this task is to provide a visualization of all the business process that is gathered from the Conceptual Design Phase.
This task consists of the following activities:
Once the Functional and Technical Design Specification is accepted and signoff by the Bank’s Development Project, customization and coding of search screens, user interfaces, special functionalities, links begins.
Include in this stage:
Projects are managed according to a precise methodology. The key elements are listed below.
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